View Our Website View All Jobs

Hotel Front Desk Agent

The Front Desk Agents serve assist guests with checking into and out of the resort. 

Essential Duties and Responsibilities:

  • Check-in guests, check-out guests, cashier and give directions.
  • Accommodate guests’ before/during/after stay.
  • Take Guest complaints and either help them or pass it on to the appropriate person.
  • If the switchboard is busy, answer telephones.
  • Be familiar with the resort and all of its properties.
  • Stay up-to-date on all events happening in the area.
  • Keep the front office area clean and tidy.
  • The front desk is open 24 hours a day and requires that employees keep a flexible schedule to cover all shifts.
  • Prepare guest packages.
  • Must possess excellent communication skills.
  • Serve as a liaison between departments.
  • Other tasks to be assigned. 


  • Excellent customer service skills.
  • Experience on OPERA preferred.
  • Ability to work well with different personality types.  
Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, .docx, .odt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*