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Season Locker Concierge

The Season Locker Concierge communicates, educates, and aids season locker holders striving for 100% guest satisfaction.

Duties & Responsibilities:

  • Engage with locker holders in all three River Run lockers rooms on a daily basis
  • Communicate products, services and events available for locker holders including but not limited to:
    • Discounts and Benefits
    • Tune & Repair Services
    • Custom Boot Fitting Services
    • Retail Products
    • Special Events on the Mountain
    • Sales
    • Restaurant Reservations
  • Supervise the cleaning and maintenance of locker rooms including but not limited to:
    • Locker combination issues
    • Boot dryer repairs
    • Calling in burned out lights
    • Ensuring public cleaning is doing a good job
  • Wash & dry the ski towels and have them set out in appropriate areas
  • Assist locker holders carry equipment when requested
  • Work with guests renting temporary lockers with check in and check out
  • Encourage locker holders to sign up for Resort Charge so they can be eligible for extra benefits
  • Attend the Daily Huddle meeting with the Rental Manager

Qualifications:

  • Knowledge of Sun Valley a plus
  • Must be able to work with limited supervision
  • Possess a friendly, upbeat, and enthusiastic demeanor

 

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