Sun Valley Resort offers a wide range of seasonal, part-time and full-time employment positions across our mountain, retail, food & beverage, recreation and administrative locations. Join our team in this beautiful year-round mountain location and take advantage of our benefits and numerous winter and summer recreation opportunities!
At Sun Valley Resort our Spa Front Desk Receptionists greet and interact positively with guests, make and confirm spa reservations, record and track payments, answer the phones and provide knowledgeable customer service about spa treatments.
Essential Duties and Responsibilities:
Promote the spa by conducting tours and answering guest questions
Answer phones, book and confirm spa reservations
Track payments, handle cash and balance a till
Greet and escort spa guests to designated treatment centers
Be a positive participant in spa strategies and initiatives
Be knowledgeable and comfortable with retail sales
Support core staff and assist in technician schedules and appointments
Communicate with spa management in writing new protocols and SOPs for future practices
Other duties may be assigned.
Knowledge of SMS, Spasoft, or other booking programming a plus.
Must be able to navigate Microsoft and Excel efficiently.
Exceptional customer service in person and through phone communication required.