Sun Valley Resort offers a wide range of seasonal, part-time and full-time employment positions across our mountain, retail, food & beverage, recreation and administrative locations. Join our team in this beautiful year-round mountain location and take advantage of our benefits and numerous winter and summer recreation opportunities!
Winter Mountain Guest Services
Sun Valley, ID
Mountain Guest Services ensures guests have a safe, hassle-free experience on the mountain.
Essential Duties and Responsibilities:
Create and distribute daily ski report and mountain journal information to all areas of the resort.
Communicate with all departments the specifics relative to mountain sports activities.
Employee may be asked to set up banners, ski information boards, safety fences, ski racks and picnic tables.
At the beginning of each shift, each ski run must be inspected for snow safety. Any defects must be reported immediately to mountain dispatch.
Conduct speed control throughout the day.
Educate the mountain users regarding safe mountain recreation.
Conduct constant surveillance of all mountain ski runs for injured guests and/or guests needing assistance. This includes notifying mountain dispatch of anyone in need of help and staying with the individual until ski patrol arrives.
Obtain and maintain extensive knowledge of products and services available to the guest throughout the property.
Continually assists guests on the mountain with directions, instructions and general public relations.
Assist guests in the arrival and departure areas of the parking lots and base facilities.
Assist ski patrol with the mountain sweep at the end of the day.
Occasional assistance and support to Ski Patrol during lift evacuation, avalanche control and looking for/locating lost guests.
Attend and participate in staff meetings.
Contribute regularly with ideas and solutions that may enhance the guest experience wherever possible.