Sun Valley Resort offers a wide range of seasonal, part-time and full-time employment positions across our mountain, retail, food & beverage, recreation and administrative locations. Join our team in this beautiful year-round mountain location and take advantage of our benefits and numerous winter and summer recreation opportunities!
Hotel Front Desk Agent
Sun Valley, ID
The Front Desk Clerk serves as the first contact to guests checking in and out of the resort.
Essential Duties and Responsibilities:
Check-in guests, check-out guests, cashier and give directions.
Accommodate guests’ before/during/after stay.
Take Guest complaints and either help them or pass it on to the appropriate person.
If the switchboard is busy, answer telephones.
Be familiar with the resort and all of its properties.
Stay up-to-date on all events happening in the area.
Keep the front office area clean and tidy.
The front desk is open 24 hours a day and requires that employees keep a flexible schedule to cover all shifts.
Prepare guest packages.
Must possess excellent communication skills.
Serve as a liaison between departments.
Other tasks to be assigned.
Excellent customer service skills.
Experience on OPERA preferred.
Ability to work well with different personality types.